Privacy policy

This Privacy Policy explains how MattEli Finds collects, uses, and shares personal information when you visit mattelifinds.shop, place an order, contact us, or otherwise use our services.

Information we collect

Depending on how you use the store, we may collect contact details, billing and shipping information, order and transaction details, communications you send us, and technical information such as device, browser, IP address, cookies, and activity on the store. Payment information is processed by Shopify and its payment providers; we do not receive complete payment-card numbers.

How we use information

We use personal information to operate the store, process and deliver orders, provide customer support, prevent fraud, secure the store, improve our services, comply with legal obligations, and send marketing communications where permitted. You may opt out of marketing emails using the unsubscribe link in those messages.

How information is shared

We share information only as needed with service providers that help run the store, including Shopify, payment processors, shipping carriers, analytics or security providers, and professional advisers. We may also disclose information when required by law, to protect rights and safety, or in connection with a business transaction. Those providers process information under their own terms and privacy practices.

Cookies and retention

The store and its providers use cookies and similar technologies for essential functions, preferences, analytics, security, and, where enabled, advertising. Browser settings may allow you to control cookies, although disabling them can affect store features. We retain information only as long as reasonably necessary for the purposes described here, including order records, dispute handling, security, and legal or tax requirements.

Your choices and rights

Depending on where you live, you may have rights to request access to, correction of, or deletion of personal information, or to object to or limit certain uses. To make a privacy request, email privacy@mattelifinds.shop. We may need to verify your identity before completing a request.

Children, changes, and contact

Our store is not directed to children, and we do not knowingly collect personal information from children. We may update this policy as our practices or legal requirements change. For privacy questions or requests, contact MattEli Finds at privacy@mattelifinds.shop. For general customer service, email support@mattelifinds.shop.